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The bed covers also had bad stains on them - at least the sheets were clean and pillows were very comfortable - the feather duvet was amazing, pity it was actually too hot to use it! The tv was very good, was the only town we stayed in that had quite a few English channels and showing movies. We had nice towels on our first night and got fresh ones the next day - unfortunately these were so threadbare and scratchy that I couldn't use them. The small window opens onto the lobby area, so not alot of privacy and can be noisy! A suggestion would be to have a bin in the room as well for rubbish, as the bin in the bathroom is for your toilet paper (cannot put toilet paper in the toilet) and can be quite gross (luckily it was cleaned each day!). It's also a bit dilapidated with wires sticking out and fittings that are loose. The room was a good size and pretty basic and looked clean enough, but there was lots of mould everywhere in the shower, and on roof. Eggs were good and freshly squeezed orange juice was amazing. Breakfast was average - had very stale bread the one morning and weird coffee. She did look tired though and we felt sorry for her - think she was the only one there and did all the cleaning and check in and got up early to make breakfast specially for us. The owner / hostess Rosa was very nice and helpful - she always greeted us with a smile and asked how we were. On Monday morning on our way out they had a very loud band / procession practice that went on for ages - entertaining if you are not sleeping! The alley can be a bit noisy as it echoes, but keeping the window closed helped. Luckily we were there over the weekend, so had no noise from the school right behind the hostal. We were on the first floor and had amazing views of the mountains at the back. It faces the river and all the resturants and Machu Picchu bus stop is close by. This hotel is right in town, about 2 min easy walk from the train station and market. I will say that the woman who runs the hotel is very nice. All travelers should go to Aguas with no expectations - it is not a pretty town and services are bad.

I wouldn't stay here again, but I think you can do worse. Why in the world are they putting people in the same dingy and dirty room, when they have a clean and updated room available? Something didn't seem right with this, it was so strange. We noticed that a new group had been put in our old dirty room (201) - but this clean room 101 was empty and used only for storage. When we came back for our left luggage after Machu Picchu, we found that it was being stored in a very clean and updated looking room (I believe it was room 101). Breakfast was available at 5am which was nice, but it was pretty sparse - some bread and a single small plate of eggs for 2 of us to share. The sheets on the beds had stains and our room just felt dirty. The shower had mold in it and looked like it hadn't been cleaned in a long time.

If you've been using KAYAK successfully up until now, try closing your browser and starting again.We stayed here for one night before taking the 5:30am bus to Machu Picchu. Please send us a message and we'll try to figure out what went wrong. Probably something about the web browser you are using made KAYAK think you are a bot. They tend to try to cram large suitcases in the overhead bin, and they prattle on about celebrities they know while you are trying to watch the movie. For example, we don't want bots running about trying to book airline tickets. Bots are generally a good thing, but some web pages are for humans only. KAYAK uses bots to search for travel deals. Search engines like Google use robots to build up search results.

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